Payment Policy

Effective Date: March 13, 2025

At Venussora, we are committed to ensuring that your shopping experience is seamless and secure. This Payment Policy explains the payment methods we accept, how payment is processed, and other relevant information regarding billing and transactions.

1. Accepted Payment Methods

We accept a variety of payment methods to accommodate our customers’ preferences. The following payment methods are available at checkout:

  • Credit and Debit Cards:

    • Visa
    • MasterCard
    • American Express
    • Discover
    • JCB

  • PayPal: You can securely pay using your PayPal account.

  • Apple Pay and Google Pay: For customers using mobile devices, we accept payments via Apple Pay and Google Pay.

  • Other Payment Methods: We may offer additional payment options from time to time. Any available options will be displayed at checkout.

2. Payment Processing

  • Payment Authorization: When you place an order, your payment method will be charged upon confirmation of your order. By submitting your payment details, you authorize Venussora to process the payment for your order.
  • Payment Verification: We use a secure payment gateway to process all transactions. This system verifies that your payment method is valid and your transaction can be completed. If we are unable to verify your payment, your order may be canceled or delayed.

3. Order Confirmation

After your payment is successfully processed, you will receive an order confirmation email that includes your order details and an estimated delivery time. Please review the order confirmation to ensure that all information is accurate. If there are any discrepancies, please contact our customer service team immediately at info@venussora.xyz.

4. Taxes

  • Sales Tax: Sales tax will be calculated and added to your order at checkout based on the shipping address provided. The applicable tax rate will depend on the tax laws of the state or country where your order is being shipped.
  • International Taxes and Duties: If you are purchasing from outside the United States, your order may be subject to customs duties, taxes, and other charges. These fees are the responsibility of the customer and are not included in the price of the product or the shipping cost.

5. Currency

All prices on the Venussora website are listed in U.S. Dollars (USD). For international customers, the total amount charged will be based on the exchange rate applied by your payment provider at the time of the transaction.

6. Payment Security

We take your payment security seriously and employ advanced encryption technologies to protect your sensitive information. All payment transactions are processed through a secure, PCI-DSS compliant payment gateway. Venussora does not store any of your credit card or payment details.

7. Payment Errors

If an error occurs during the payment process or if there is an issue with your payment, you will be notified immediately. Possible errors may include insufficient funds, declined cards, or incorrect billing information. If you encounter an issue, please double-check your payment details and try again. If the problem persists, please contact our customer service team for assistance at info@venussora.xyz.

8. Order Cancellations and Modifications

Once an order is placed and payment has been processed, it enters our order fulfillment system. If you need to cancel or modify your order, please contact us immediately at info@venussora.xyz. If the order has already been processed or shipped, we may not be able to make any changes. Please refer to our Refund and Return Policy for details on how to return products.

9. Fraud Prevention

Venussora takes fraud prevention seriously. We monitor all transactions and may request additional verification for any suspicious or potentially fraudulent activity. If we suspect fraudulent activity or the use of a stolen payment method, we reserve the right to cancel the order and block the transaction.

10. Payment Disputes

If you dispute a charge, we encourage you to first reach out to our customer service team at info@venussora.xyz to resolve the issue. If the dispute cannot be resolved, we may escalate the matter to the relevant financial institution, and any actions taken by them will be subject to their terms and policies.

11. Refunds

Refunds will be issued according to our Refund and Return Policy. If you are eligible for a refund, it will be processed to the original payment method within 5-7 business days after the return is confirmed.

12. Contact Information

If you have any questions or concerns about payments, billing, or your order, please contact us at: